Shipping Policy

Last Updated: March 20, 2025

At SYSTEMSTATUS LLC, we are committed to ensuring timely and secure delivery of all orders. Please read the details below regarding our shipping policies, estimated delivery times, and associated costs.

Shipping fees are displayed at checkout and may vary depending on the total weight and destination of your order.

Order Processing & Shipping Times

All orders are processed automatically. Production times may vary depending on the item, and once your order is ready to ship, you will receive a confirmation email with tracking information. 

Estimated delivery times:

  • United States: 5–10 business days
  • Canada: 7–15 business days
  • Australia: 10–15 business days
  • United Kingdom: 7–14 business days
  • France: 7–14 business days
  • Other international destinations: 10–30 business days

Please note that these are estimated shipping times and do not include production time for made-to-order items. Delivery delays due to customs, weather, or unforeseen circumstances may occur.

Tracking & Delivery

  • Once your order ships, you will receive an email with tracking information.
  • Orders require an adult signature upon delivery.
  • If delivery fails after two attempts, the package will be returned to us.

Customs, Duties & Taxes (International Orders)

  • Orders shipped outside the U.S. may be subject to customs duties, VAT, or import taxes imposed by the destination country.
  • These fees are not included in our prices and must be paid by the recipient upon delivery.
  • SYSTEMSTATUS LLC is not responsible for any customs-related fees or delays.

Lost, Stolen, or Damaged Packages

  • Once an order has been handed to the carrier, we are not responsible for lost or stolen packages.
  • If your package is marked as delivered but you did not receive it, please contact the carrier directly.
  • If your order arrives damaged, please contact us within 48 hours with photos of the damaged item(s), and we will assist you in filing a claim. 

Lost, Stolen, or Damaged Packages

  • If a package is returned to us due to an incorrect or incomplete shipping address, additional shipping charges may apply for re-delivery.
  • If the recipient refuses a shipment or provides an incorrect address, the original shipping costs will not be refunded.

Returns & Refunds

  • For details on returning an item, please review our Refund Policy.