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Glossary of System Status Technical Facts
 Server Types, Notification Messages
and Toolshed Terms Defined
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dot   Standard Servers Monitored by System Status:



HTTP server: The server running hyper text transfer protocol;  commonly known as a web server. HTTP is run through web server software such as Apache and hosted (stored) on a network computer. Within the web servers' directory structure, pages of text, HTML, Java, PHP, etc., can be accessed by other network computers through either an IP address "192.168.111.00" or a domain name like "www.systemstatus.com". Typical accesses to a HTTP server are from web browsers such as Microsoft IE, Netscape, Mozilla, Opera.

SMTP server: The email server running simple mail transfer protocol; SMTP servers send and receive incoming and outgoing email messages to and from other SMTP servers. No mail is stored within a SMTP server, but rather delivered as a mailman delivers speedy deliveries. SMTP servers are responsible for routing email to POP accounts. SMTP addresses such as "mail.systemstatus.com" are normally named through canonical domain names. Common SMTP email servers are Sendmail and Exim.

POP server: The server (aka. daemon) called post office protocol; POP servers retrieve email from POP accounts, accessed by email clients like Pegasus, Outlook Express, Eudora, etc. Technically POP servers are completely separate from SMTP servers, but in order to run efficiently they need to work together. POP servers are setup with common canonical domain names such as "pop.systemstatus.com" or "mail.systemstatus.com".

FTP server: The server responsible for file transfer protocol;  FTP is used to upload and download files, such as web pages, images, etc. to and from a directory on a network computer. Files downloads take place both via FTP and HTTP, but FTP is still more robust and it does not interfere with web server traffic. Regular FTP access requires a username and password, whereas Anonymous FTP does not require authentication. Anonymous FTP servers are commonly used for seamless web downloads. A file transfer protocol server could be accessed through the canonical domain name, "ftp.systemstatus.com".

dot   Notification, Alert, and Escalation Messages from System Status:


System Status Service Notifications: during a downtime event, one of these escalation reports is emailed. 

Domain name could not be resolved (DNS/Network)
This error report indicates that either the nameservers for the domain name are unreachable or the domain name is not listed on the nameservers.

Connection could not be established (Network/Server)
This error report indicates that the network or server is down.

Response not received, or invalid response (Server)
This error report indicates that the network and server are up, but the server is either not responding or is not providing the correct information.


dot   Toolshed Terms from System Status:



-
GREEN BLUE PURPLE RED
Status Service not
setup for visits
Server Up Server Up Server Up
Server Down
Server Speed n/a Fast Average Slow Type of Error
(listed below)
Server Speed
 in Seconds
n/a 0.1 - 1 1.1 - 5 5.1 - 30
n/a
System Status Response n/a Continue monitoring Continue monitoring Continue monitoring Email Notifications activated. Continue monitoring.
Possible Causes and  Suggestions n/a n/a n/a Traffic latency, either due to popularity or server attack. Contact provider or webmaster with error message.

Downtime as shown in RED

DNS The domain name could not be resolved (DNS/Network).
Connection The connection could not be established (Network/Server).
Response Response not received, or invalid response (Server).
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