|
|
|||||
| Glossary | Sign Up | Toolshed Login | ||||
|
|
||||
|
|
||||
| Notification Services |
|||||
HTTP |
Monitor any IP address,
domain name, or webpage on your web server. |
|
|||
SMTP |
Verify that your incoming and
outgoing email are working. |
||||
POP |
Watch your POP / POP3
server, so that your new email is always accessible. |
||||
FTP |
Don't miss out on downloads, be
notified when your
FTP server is down. |
||||
| Questions? | |||||
| Do I really need this? Yes! Even great hosting providers have downtime. Claims of 99% uptime are still calculated at over 87 1/2 hours of downtime! Almost 4 entire days offline, wouldn't it be nice to know ahead of time so you could respond to your customers efficiently? Maybe you lost sales last week and are wondering about the drop. Instead of scrambling to enhance your website and customers shopping experience, maybe you could sit back and relax because you'll know what had happened. Of course, it's even less stress for you, because we detail exactly which portion of your services were down (DNS, host contact, or server reponse), which is very helpful when contacting your hosting provider. Your status history will show when the problem started and how long your services were inactive. |
|||||
| Can professional
hosting
providers use your service? Yes, hosting providers and webmasters can use System Status as their own internal or redundant monitoring system, as well as offering remote monitoring directly to your clients. |
|||||
| Once I sign up how
easy is
it to change my email address or internet service urls? Simple, after filling out our one page sign up, you will get your welcome email, including your username, password, and initial configuration. Anytime you wish to modify your monitoring services you can logon to your toolshed and make your edits. |
|||||
| I have a huge
website, with
a shopping cart and forums, how many pages do you monitor and how many
can I test? System Status monitors the network and protocols that run your web site, not individual pages. Network problems are the ones you have no control over and often have no idea they even occurred. The amount of downtime your server may be getting during your REM hours could astound you. Provider techies often say, "Oh, luckily most of our clients are still asleep, so they won't notice". When problems like this occur you lose business worldwide, because someone is always online. |
|||||
| Will you spam me with
newsletters or share my information? No, we respect the privacy of our clients as well as their time, therefore we only send our welcome letter, downtime notifications, and the next billing notification. |
|||||
| What happens after
the 6 month signup period, is my card charged again? No, we send you an email and you can access your toolshed to make your next bi-annual payment. |
|||||
| How come you're
cheaper than
other monitoring systems, does this even work? Yes, System Status works, and is as efficient and reliable as the rest. We are cheaper because we do not pay for additional advertising (as the web should be), and only cover our company running costs. Besides, by setting our prices low, everyone wins, and we have happier clients that stay with us for years to come and refer their friends. |
|||||
| Where are you running
your
service from? We use different servers throughout the US (Florida and California) and Europe. However, having multiple worldwide locations is not imperative, If you're down, you're down, and no one can get through no matter where they are. |
|||||
| Do you offer any tech
support? Yes and No. We will answer any pertinent questions regarding your account setup so that the monitoring and notification is running smoothly, however, tech support regarding your remote server should be handled by your provider. We know tech support issues can be a huge problem and eat your time, so we will be adding (in the near future) our remote system administration service, so you can also run your servers more efficiently. |
|||||
|
Our terms of use and privacy use statement. System Status is a Netmode ® service. All Rights Reserved. © 2004 |
Sign Up and Order Service |